Top-up request status
Already sent a request? Here is how it moves, and how to ask for an update.
Stages of a FRiENDi recharge request
Received
Your number is in our queue and a manager is assigned.
Call
The manager contacts you to confirm the number and amount.
Payment
You complete the card payment on a secure page.
Credited
The top-up reaches the FRiENDi line and you get a confirmation.
Ask for an update
Enter the number you used in your request and we will get back to you with its status.